What precautions are being taken to protect personal information?

CodeRED is a service of Network Emergency Communications (ECN) that takes security and privacy concerns very seriously and does not sell, trade, lease or loan any data about clients to any third party.

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1. What is CodeRED and why is it important to me?
2. For what kinds of situations will CodeRED be used?
3. Does the CodeRED system replace other systems that have been used to provide time-sensitive information to residents?
4. Does the Town have my telephone number, or do I have to sign up to receive CodeRED emergency calls?
5. I have a business located in Bedford. Can I arrange to have CodeRED call my business?
6. The registration form only allows me to enter a primary and secondary telephone number. What if I want to register additional numbers for my address?
7. What precautions are being taken to protect personal information?
8. How will I recognize a CodeRED message?
9. What should I do if I receive a CodeRED message?
10. I have a cordless phone, and it does not work when the power goes out. How is the Town going to be able to contact me?
11. Will CodeRED leave a message on a machine?
12. What happens if the line is busy?
13. What circumstances might prohibit a message from being delivered to me?