Legal Services

Greater Boston Legal Services

  • Every year Greater Boston Legal Services helps more than 10,000 low-income families and individuals solve their civil (non-criminal) legal problems. We represent our clients in court, at appeals, in hearings before administrative law judges, and with advice and paperwork, both as individuals and through partnerships with community organizations. We have a special focus on "impact litigation" and our attorneys have frequently submitted appellate briefs and appeared before the state's highest court.

The Massachusetts Senior Legal Helpline
Open Monday- Friday 9am-12pm

  • This is a project of the Volunteer Lawyers Project of Boston. They provide free legal information and referral services to Massachusetts residents who are 60 years or older

Metrowest Legal Services

  • Their mission is to provide legal advocacy to protect and advance the rights of the poor, elderly, disabled and other disenfranchised people in our service area and to assist them in obtaining legal, social and economic justice. We help our clients secure access to basic needs and challenge institutional barriers in order to achieve equal justice for all.

Ombudsman Programs 

  • An Ombudsman is an advocate. The ombudsman service offers a way for older adults to voice their complaints and have concerns addressed so they can live with dignity and respect.

Minuteman Senior Services
Long Term Care Ombudsman Program


  • The Ombudsman Program provides a means for persons in long-term care facilities to voice their problems and concerns and have their complaints addressed. The program is mandated by state and federal law and funded by the Older Americans Act through the Executive Office of Elder Affairs. Ombudsmen are volunteers from diverse backgrounds who visit residents of long-term care facilities every week to resolve problems and concerns. Following training and certification by the office of the State Ombudsman, they are assigned to a specific facility where they serve as a link among residents, facility staff, and organizations in the community. Ombudsmen report their findings regularly to the program office